Can I add other books and merchandise from your store to my order?
As part of this project you can only add Seventy Maxims books and posters as add-on items. If you have a Mandatory Failure order, that is the place you should add books and store items. If you did not pledge to Mandatory Failure and want to combine orders, copy the link below into your browser and order everything you want. When we send you the survey for this project we’ll allow you to combine your order and save on shipping.
https://mandatory-failure-schlock-mercenary-book-18.backerkit.com/hosted_preorders
Last updated: February 01, 2024 04:30
I'm worried about shipping costs, what if shipping to my location is expensive later?
You can use USPS shipping calculator (https://postcalc.usps.com/) to get an idea of how expensive a package to your location will be. We’re shipping from US area code 84057 and the package will be about 2 lbs.
If a problem comes up at shipping time, I will have full power to refund your order or work with you to find an option that works for you. We really wish it didn’t cost so much to ship, but we’re incredibly grateful for the systems that let us courier a book from our location to yours.
Last updated: February 03, 2024 19:08
Will VAT be included for International orders?
We will do all we can to set things up so that your package will arrive to you with pre-paid VAT costs. However with all the different rules for various countries we can’t guarantee that your package will arrive without you having to pay a VAT fee.
Last updated: February 01, 2024 04:36
I live near you, can I just pick up my order?
We don’t have a mechanism to allow this without making personal appointments. Individual appointments to pick things up are a huge burden on Sandra’s schedule. We’d have to apply a surcharge to pay for her time which would be roughly equal to, or more than, the shipping cost.
Last updated: February 01, 2024 04:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.